Terms and conditions, disclaimer, business guidelines
Terms and Conditions (T&Cs) of The Move Studio
Worringerstraße 60, 40211 Düsseldorf
1. General
1.1 These Terms and Conditions (T&Cs) apply to all services provided by The Move
Studio (hereinafter referred to as “Studio”).
1.2 The Studio oJers small group fitness classes such as Functional Fitness, Yoga,
Reformer Pilates, and similar programs.
1.3 By registering for a class, entering into a contract, or using the Studio's facilities, the
customer agrees to these T&Cs.
2. Registration and Contract Conclusion
2.1 Participation in classes requires prior registration through the Studio’s booking
system.
2.2 Contracts are concluded upon confirmation of the registration by the Studio.
2.3 The statutory right of withdrawal applies.
3. Prices and Payment Terms
3.1 Current prices for classes and memberships are available on the website and at the
Studio.
3.2 Payment is made via direct debit, credit card, or other accepted payment methods.
3.3 Amounts not paid on time may be subject to interest on arrears.
3.4 The 5-class pass is valid for 3 months from the date of purchase, and the 10-class
pass is valid for 6 months. After the validity period, any unused sessions will
automatically expire – regardless of illness, vacation, or any other personal
circumstances. Even with a medical certificate, the validity of the passes cannot be
extended.
4. Class Booking and Cancellation
4.1 Classes must be booked via the online booking system.
4.2 Cancellations must be made at least 12 hours before the class begins. If canceled
later, the class fee will not be refunded.
4.3 The Studio reserves the right to cancel classes due to low participation or other
important reasons. Fees already paid will be credited.
5. Use of Facilities
5.1 The use of the Studio’s facilities is at the participant’s own risk.
5.2 Participants are required to use the facilities responsibly and follow the trainers’
instructions.
5.3 The Studio is not liable for lost or damaged personal belongings.
6. Health and Fitness to Participate
6.1 Each participant is responsible for ensuring they are physically able to participate in
the classes.
6.2 The Studio assumes no liability for health issues arising from participation, unless
due to gross negligence or intentional misconduct by the Studio.
7. Data Protection
7.1 The Studio processes personal data in accordance with the privacy policy available
on the website.
7.2 Participants agree to the storage and processing of their data for course
administration purposes.
8. Disclaimer of Liability
8.1 The Studio is not liable for damages caused by improper use of the facilities or
failure to follow trainer instructions.
8.2 The Studio accepts no liability for slight negligence, unless essential contractual
obligations are aJected.
8.3 Liability for indirect or consequential damages is also excluded.
9. Termination and Contract End
9.1 Memberships may be terminated in writing with one month’s notice to the end of a
month, unless otherwise agreed.
9.2 The Studio reserves the right to terminate contracts without notice in case of
violations of the T&Cs or house rules.
10. Miscellaneous
10.1 If any provision of these T&Cs is found to be invalid, the validity of the remaining
provisions remains unaJected.
10.2 German law applies. The place of jurisdiction is Düsseldorf.
Disclaimer of The Move Studio
1. Participation in classes and the use of facilities is at your own responsibility.
Participants are encouraged to ensure their physical fitness beforehand.
2. The Studio assumes no liability for injuries or health issues resulting from
participation, unless caused by gross negligence or intentional misconduct by
the Studio.
3. The Studio is not liable for personal items brought into the Studio. It is
recommended not to leave valuables unattended.
Studio Policies of The Move Studio
1. Punctuality and Conduct
1.1 Participants are requested to arrive at least 5 minutes before the class starts to
ensure a smooth process.
1.2 Respectful behavior towards other participants and trainers is expected.
2. Hygiene
2.1 Clean workout clothing and non-slip shoes are mandatory.
2.2 For Reformer Pilates, grip socks are required. Participants not wearing grip socks
cannot take part in the class. Grip socks are available for purchase at the Studio.
2.3 Mats and equipment must be cleaned after use with the disinfectants provided.
3. House Rules
3.1 Smoking is prohibited throughout the Studio.
3.2 Eating and drinking are only allowed in designated areas.
4. Communication
4.1 Important information and class changes will be communicated via email or through
the booking system.
4.2 Complaints or feedback should be submitted to the Studio in writing.
